Accessible Clinic Gives Top-Notch Pain Relief
The physicians at HealthMakers in Forest Hills have a singular goal for every person who walks through their clinic’s door: relieve pain so that their patients can lead the healthiest and happiest lives possible.
But reaching that goal has many different paths, depending on the person and their malady. Some are athletes who have injured their lower back in a sporting event. Others are automobile accident victims with a nasty case of whiplash or senior citizens suffering from chronic arthritis.
HealthMakers takes them all — and treats each one of them in their own tailor-made way.
“We don’t just lump people together,” said Vincent Livio, patient services coordinator. “It’s a long process, where we take the time to really sit down and figure out exactly what treatment is going to work best for each person.”
That process begins with an evaluation by the clinic’s internists, who then design an individualized therapy program.
During therapy, patients work with a team of board certified neurologists, orthopedists and physical therapists, receiving a wide range of treatments — from acupuncture to parrafin baths and steroid injections. Meanwhile, a “team leader” ensures that all physicians are kept abreast of a patient’s progress and their efforts are coordinated.
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Pain sufferers can also use the 7,000-square-foot facility’s new physical training center to exercise in their doctor-designed exercise regimen. For those suffering from trauma-related depression, HealthMakers even retains an in-house psychologist to help patients talk through their problems.
But what sets HealthMakers apart from other physical rehab clinics is its accessibility, according to Livio. Multilingual staffers are on hand to provide non-English speakers with translated consultations in Italian, Spanish, Greek, German and French. Better yet, the facility is easy to reach, no matter how you choose to get there.
For those who prefer mass transit, HealthMakers can be reached by five subway lines, two buses and the Long Island Rail Road, and straphangers receive free MetroCards worth $4. For those who drive, the clinic offers free parking — “a pretty big deal in a place like Forest Hills,” Livio said. And for seniors with mobility problems, the clinic provides free door-to-door car service.
“That’s a really big deal,” he added. “It’s amazing that most of the senior citizens who come here don’t even live nearby. They’re from Corona, Jackson Heights, Elmhurst, Kew Gardens — and making it easy for them to get here and back is vital.”